Product Alert

Garlic Slicer

Dear Pampered Chef Customer:

Pampered Chef’s number one priority is to its customers and to providing only the highest quality products that people have come to expect from our company. Because of our commitment, Pampered Chef has decided to initiate a voluntary recall of the Pampered Chef garlic slicer (#1113), which was sold individually and as part of a garlic slicer set (#2578), between January 1, 2009 and July 15, 2011. We decided to voluntarily recall the garlic slicer after receiving a few consumer reports that while using the garlic slicer, one of the blades affixed to the bottom of the unit dislodged and separated posing a potential safety risk. Therefore, we have decided to voluntarily recall the garlic slicer, including if purchased as part of a set, between January 1, 2009 and July 15, 2011.

For all customers who purchased the garlic slicer during this time period, Pampered Chef is offering a replacement. Please note the garlic slicer and garlic slicer sets sold by Pampered Chef after July 15, 2011 are not part of this recall. The picture below illustrates the two different models between the two product offerings:

If you purchased the garlic slicer set, the set included both a garlic slicer and a separate peeler. Please note the peeler is not part of this recall and should be retained.

If you have questions regarding this recall or would like to request a replacement garlic slicer, contact our solution center at 1-877-917-2433 or [email protected].

Please accept our sincere apology for any inconvenience this may have caused you. While we are disappointed that we must take this action, our number one priority is our customers.

Ice Cream Dipper

Dear Pampered Chef Customer:

The Pampered Chef has decided to voluntarily recall ice cream dippers sold between 7/1/2010 and 9/30/2010. We received customer reports that the cap of these ice cream dippers popped off the handle, causing damage and/or minor injury. As you know, our priority is providing our customers with quality products they can trust. Therefore, we have decided to voluntarily recall the ice cream dippers purchased by customers between July 1, 2010 and September 30, 2010, and offer a replacement or refund.

If you have questions regarding this recall or would like to request a replacement or refund, contact our solution center at 1-877-917-2433 or [email protected].

Please accept our sincere apology for any inconvenience this may have caused you. While we are disappointed that we must take this action, our number one priority is our customers.